HelpTerms & Conditions

OWNERSHIP

You may not claim intellectual or exclusive ownership rights to any of our products. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

SOFTWARE UPDATES

Updates are included for free for the license time. Therefore if you have a valid and active license key or product with free license updates will be delivered automatically from the WordPress dashboard.

SUPPORT SERVICES

Support for purchased software is given during license time and only for paid license. Support is provided via email from Monday to Friday from 9AM till 5PM in GMT time zone. Once you contact support you will receive the first response within the first 24 hours if it is during business hours.

SOFTWARE LICENSE OWNERSHIP

License holders cannot distribute, freely giveaway, or resell their license key. The license key is only transferable by contacting us and requesting an official transfer of the license to a new owner. The license is intended to be used on the license holders’ website or websites. Client site usage is permitted in situations where the license holder maintains an ongoing relationship with the client as a consultant.

EMAILS

We may on occasion send you email notifications related to your plugin license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase, questions about using, feedback and new our products.

PUBLICITY & REFERENCES

We may publicly disclose that we are providing services to you / you are using one or more of our plugins and may use your name and logo to identify you as our customer in promotional materials, including press releases (provided that we allows you to review the content prior to issuance) and case studies, white papers, event materials, presentations, published media, website content and earnings calls, in all media, now known or which shall become known in the future.

WARRANTY

Our plugins are guaranteed to function on a clean installation (vanilla install) of WordPress. We do not and cannot guarantee they will function with all third party plugins, extensions, themes and web browsers. It is our policy to properly test and support our plugins as best we can and we will provide support for third party plugin conflicts at our discretion or as time allows.

LIMITATION OF LIABILITY

In no event will we, or its suppliers or licencors be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the product(s) and service(s) offered on this website. Even if we or an authorized representative has been advised of the possibility of such damages. If your use of our product(s) and service(s) from this website results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof.

ACCEPTANCE

By purchasing our product(s) and service(s) you agree to the Terms & Conditions detailed on this page. We reserve the right to change or modify the current Terms and Conditions with no prior notice. If you have custom requirements or special needs and require a personalised Terms & Conditions, please contact us. These terms and conditions have last been updated on the 10th December 2021.